Shipping Policy

Gentle formulas, carefully sent.

We pack each skincare order with calm, clean handling and practical protection so your products arrive ready for your daily ritual.

Continue shopping

Processing time

Orders are prepared within 1–3 business days. Fresh batches, careful wrapping, and recyclable materials are prioritized before dispatch.

Shipping timelines

Standard delivery typically arrives within 3–7 business days after dispatch. Remote locations may require a little extra time.

Warm weather care

Creams and balms are packed thoughtfully, but natural textures can soften in transit. Let products rest at room temperature before opening.

Returns and support

Unopened products may be returned within 14 days of delivery. If a package arrives damaged, contact us with photos so we can help quickly.